The Head of General Services will be responsible for managing and ensuring the general maintenance, infrastructure, safety, and cleanliness of the facilities to guarantee their safety, quality, reliability, comfort, and cost-effectiveness. Furthermore, they will perform the following duties and/or tasks:
a. Planning and Coordination Function:
- Plan and coordinate maintenance activities and the resources required by each facility.
- Assign workloads, streamlining and rationalizing resources.
- Analyze facility capacity to ensure peak demands can be met.
- Provide support in financial and technical planning and studies.
- Coordinate the work of external companies and participate in drafting Technical Specifications, as well as evaluating tenders in new procurement processes.
b. Management Function:
- Perform operational management in the area of preventive, predictive, and corrective maintenance.
- Implement the maintenance plans drawn up for the facilities.
- Propose adjustments to maintenance programs according to needs.
- Take general corrective actions or first-line interventions on all facilities and equipment requiring them.
- Prepare and maintain an updated inventory and historical record of assigned facilities and equipment, ensuring that all technical assistance operations are recorded in each unit's log, specifying the date, the person or entity performing it, and the safety checks specified by manufacturers.
- Estimate the cost of each task and prepare budgets for Management approval.
- Collaborate on the adaptation and distribution of laboratory and office workspaces.
c. Safety Function:
- Participate directly in drafting the Self-Protection Plan (PAU).
- Ensure order, cleanliness, environment, and proper state of facilities, machinery, equipment, and tools to prevent or reduce risks.
- Ensure the effective maintenance of fire safety measures.
- Participate in planning evacuation and intervention drills.
- Advise the Occupational Risk Prevention Service and the Health and Safety Committee on matters within their competence.
- Coordinate the external Reception and Security service, ensuring proper assistance to staff.
- Collaborate with the Human Resources Unit regarding staff identification and access permits.
d. Incident Management Function:
- Analyze and resolve queries and incidents resulting from processes managed within their area of competence, and advise on guidelines, regulations, and internal procedures.
e. Quality, Control, and Continuous Improvement Function:
- Analyze key performance indicators (KPIs) and propose continuous improvement actions for the Unit's procedures.
f. Collaboration with "Lab Management":
- Collaborate with the Lab Manager in detecting and supervising failures in scientific equipment, and in planning refresher courses for technicians and researchers.
g. Institutional Collaboration:
- Collaborate with Management and with the professionals under their responsibility to achieve their quality objectives.